CCTV / Alarm Monitoring & Response

CCTV MONITORING

We remotely monitor CCTV systems and Alarm systems for our customers and commercial clients every second of every day. Our expert security operators visually verify potential risk activity or intrusion and provide immediate emergency response alert to standby mobile security guards to attend to prevent loss or damage.

CCTV and Alarm monitoring service are an essential security solution for those looking to protect their property, whether a business or a home from intruders and the risk of an undetected fire.

The high standards of our remote CCTV and Alarm monitoring services and operators, ensure that false alarms are minimised through effective communication with customer and site personnel, reducing the number of unnecessary calls to the emergency services or key-holders.

RESPONSE

At Surveillance and Security, we respond to CCTV or Alarms at your premises swiftly and efficiently to identify the issue and find the most suitable resolution. If we don’t hold your keys and are notified of your alarm being activated from your alarm, we’ll send a security officer out to meet your nominated key holder to assess why the alarm has been triggered.

Our quick and efficient alarm response service can help to lessen the impact of any incident at your premises, traffic dependent, we can be on-site in an incredibly short time frame.

We provide the back-up for your nominated key holder requires to quickly identify any issues on your site before calling the authorities if necessary. We’ll provide a full inspection of the premises before liaising with the emergency services on their arrival, providing any evidence we have uncovered during our assessment.

Benefits of CCTV / Alarm Monitoring Response

  • We answer alarms faster
  • We have more operators on shift
  • We use cutting-edge technology
  • Our staff are highly trained in reactivity and the identification of risks
  • We always provide transparency and reliability